We create well-being

At Metsä Board, we create economic and social value at a local, national and international level. Safety and well-being at work is o​ur priority in everything we do.

Ensuring ethical business practices

 

Respecting human rights

Responsible business is vital for Metsä Board. As a part of Metsä Group we are committed to the principles of the UN Global Compact initiative: respect for human and labour rights, environmental responsibility and anti-corruption. Metsä Group develops its operations in alignment with the UN Guiding Principles on Business and Human Rights and follows the principles of the core conventions of the International Labour Organisation (ILO). Metsä Group has, for example, a zero-tolerance on forced and child labour. Furthermore, our PEFC and FSC certificates ensure that we respect the rights of indigenous people in our wood procurement.

Human rights are gaining more and more importance in global business. In our operations we always respect human rights and often exceed the legislative requirements. As part of the development process, Metsä Group has initiated a human rights impact assessment to deepen our understanding of the actual and potential human rights impacts resulting from our operations.

Ethically sound operations

The ethical principles of Metsä Group, lead our way of working and support responsible leadership. Our daily work is guided by the group's Code of Conduct, which all our employees are obliged to follow, as well as our Equal Opportunities Policy and our Human Resource Policy.

In 2019, Metsä Group launched a more comprehensive Code of Conduct. The purpose of the renewal and the related classroom and e-learning training was to increase ethical awareness among employees and to further develop leadership in which business ethics is taken into account in daily decision-making. The share of employees who carried out the e-learning training related to the renewed Code of Conduct in 2019 was 97 per cent.

We also require our suppliers to comply with our Supplier Code of Conduct, which emphasises respect for human rights and the need for safe working environments, whilst also prohibiting the use of forced or child labour. Our Supplier Code of Conduct serves to ensure ethically sound operations in our supply chain, whilst our auditing procedures help us to further improve our ways of working.

On top of the public policies and statements, Metsä Group has a set of internal guidelines that in line with the public statements define our working practices in more detail. For example, our internal information security policy and personal data protection policy as well as the related training of our personnel ensure that we protect data, services, systems and data traffic appropriately and in a manner that complies with all relevant regulations.

We also have a notification channel through which our employees can anonymously, when necessary, report any shortcomings they become aware of. All significant non-compliance notifications are processed by a specific Compliance Committee.

Compliance and Ethics Channel

Metsä Group has a public Compliance and Ethics Channel through which the employees and any other persons can report any shortcomings they observe in Metsä Group's operations. It is possible to submit reports also anonymously. All reports concerning possible breaches are processed by a compliance committee.


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Improving safety at work

At Metsä Board, safety at work is an integral part of our day-to-day operations. Everyone is responsible for following instructions, identifying and reporting defects and shortcomings, and eliminating hazards. We focus on preventive work in order to identify and prevent dangerous situations before they happen.

Our goals and indicators for safety at work help us to continuously enhance our operations. Safety at work is managed and monitored right up to a Group-wide level and supported by our OHSAS 18001 management system for occupational health and safety.

Aiming for zero accidents

Every accident at work is one too many. Metsä Board pays special attention to safety at work, and our long-term goal is to have zero accidents (LTA1) at work.  Safety at work is improved by means of regular safety info sessions and by systematically identifying and eliminating any safety risks. Accidents at work and near miss situations are reviewed right away, and the mills share best practices. These have helped cut the number of lost-time accidents at Metsä Board over the past years. 

Beside the safety of our own employees, the safety of our contractors is of outmost importance. The OHSAS 18001 management system for occupational health and safety also applies to contractors, and we monitor the number and severity of accidents of external service providers on our sites.


key safety figures
​2019
​2018
​2017
​Sickness absenteeism, % of potential working hours
4.0
3.5
3.9
​Lost-time accident frequency rate (LTA1) per million hours worked
5.5​7.5
6.4
​Number of lost time accidents, external service providers
​13
​8
6​
​Total Recordable Injury Frequency (TRIF) per million hours worked
10.2​​12.6
15.1
​Accident severity rate
​18.6
13.8
-​
​Accident severity rate, external service providers
​10.3
​7.8
​-
​Number of work-related fatalities
​0
​0
​1*

All figures include also the harbour operator Hangö Stevedoring which is Metsä Board's affiliated company.                          * One fatal commuting  accident in 2017.  


The right attitude is the key

All of our employees have the opportunity to discuss how they can address ways of working that could compromise safety in their workplace communities. In other words, everyone is responsible not only for their own safety, but also the safety of their colleagues.

In 2018, Metsä Board’s mills continued to roll out the 5S quality system aiming to improve productivity, safety at work and well-being at work. The continuous use of the method is ensured through 5S audits, as well as through addressing any deviations detected during inspections.

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Assuring responsible management

Metsä Board employs  some 2,400 people in 19 countries, which means that the working environments of our employees are highly diverse and international. 

Metsä Board’s human resources (HR) management practices are guided by several policies that are mandatory for all employees to follow. These policies include equal opportunities for all regardless of race, gender or age. Since our main operations are located in countries with very high HR standards – around 90% of our employees are based in Finland and Sweden – the local laws and regulations provide additional guidance e.g. employees’ right to occupational healthcare, reasonable working hours and annual leave, as well as a possibility to belong to a trade union.

Investing in our people

We constantly invest in developing the competence of our personnel as well as in fair leadership and management culture. Because our personnel are our first and foremost resource, we strive to be an attractive employer. Our HR processes aim to ensure that the right people with the right skills are in the right position at the right time. Combined with good management practices, this creates a basis for well-being at work and for organisational efficiency, whilst also providing opportunities for personal and organisational development.

Metsä Board’s annual organisation functionality survey is an important tool for finding out how the workplace and management support day-to-day work. The survey also provides ideas for the continuous improvement of working conditions. In addition, the performance and future development plans of our employees are biannually discussed in Personal Development Appraisal (PDA) discussions between employees and their managers.

Metsä Board’s employees are very committed to their work. Our voluntary employee turnover rate in 2019 was 3%. We regularly offer our employees opportunities to obtain new skills through training, internal job rotation and other learning opportunities. This helps us to retain highly skilled, talented employees, and to improve the overall satisfaction of our personnel. Metsä Board also operates a bonus system that supports the implementation of our strategy and motivates our personnel to reach our targets.

Common practices and proactive actions applied throughout Metsä Board support safety management work. Our goal is to identify threats to working capacity at an early stage, and then promptly take systematic measures. To improve our employees’ well-being throughout their entire careers and to enable longer careers, we also offer solutions such as part-time working and job rotation.

To support the well-being of our employees in their everyday lives, we encourage them to use the recreational opportunities offered by Metsä Board. We give our personnel many options to enjoy cultural or sports activities and offer preventive actions to improve their capability at work.

Future resource needs at Metsä Board are anticipated through assessing the skills required for the future, preparing successor plans and developing personnel through vocational training.

 

Metsä Board employees:

key personnel figures
​2019
2018​
​2017
​Number of employees, FTE1, 2​2,351
​2,352
2,351
​Share of permanent employees, %​92.5
​93.0
93.7
​Share of full-time employees, %
97.2​97.1​97.3​
​Average age, years
​46.2
46.4​46.5​
​Average years served, years
18.7​​19.0
​19.2
​Voluntary employee turnover rate, %
3.0​2.1​
​2.1
​Share of employees having received training, %
​91
​842
​892
​Number of training hours , hours
​40 404
​40 6702
​39 7982
​Average training hours / employee, hours
17.6​17.52​
16.92​
Share of women within all employees, %
​21.1
​21.5
​21.2
Share of women within all managers, %
21.0​​20.1
22.3​
Share of women in the Corporate Management Team, %
​33.3
​33.3
​33.3
​22.2​22.2​22.2

(1) FTE= Full-time equivalent on 31 December, (2) Including also the harbour operator Hangö Stevedoring which is Metsä Board's affiliated company.

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Contributing to local livelihoods and society

 

We take full responsibility on the socio-economic impacts of our operations, and their effects on our different stakeholder groups. Our contribution to the local society and region close to our production sites is strong, through employment as well as paid taxes. We are a major regional player in Finland and Sweden, and through our sales offices we have a global reach. Our operations also have more far-reaching impacts, for example through our supply chains. Each Finnish forest industry job creates three more jobs indirectly, according to the Finnish Forest Industries Federation.

We want to build trusting relations and open dialogue with our main stakeholder groups. Important stakeholders include our customers and our personnel as well as our suppliers, our investors and financiers, representatives of non-governmental organisations (NGOs), the media, and society at large. Annually, we arrange different types of stakeholder events, including meetings and visits to our sites.

We aim to be a reliable employer and a good neighbour engaged in open and transparent communications with our local stakeholders. Local stakeholders, such as schools and potential employees, media, decision-makers and the general public are interested in our activities. To offer stakeholders possibilities to get to know us better, we arrange open house days at our production sites. We also have a long tradition of visiting junior high schools to share our expertise about the opportunities the forest industry has to offer.

Young people and children as the primary target group of social engagement

Metsä Group has defined young people and children as the primary target group of the company’s social engagement. Every year, the whole Metsä Group offers summer jobs and thesis work opportunities to hundreds of students and participates in projects promoting the various career opportunities the forest industry can offer.

In 2018 Metsä Group started cooperation with the Finnish 4H Organisation to strengthen young people’s relationship with forests. The cooperation aims to give information to young people about the economical, ecological and social significance of sustainable forestry, as well as promote the excellent prospects the industry has to offer for the future, both in Finland and globally.

In 2018 Metsä Group also started cooperation with the Finnish Olympic Committee’s sports academies. The aim is to support young people to combine sports and school in a way that allows to success in both. As part of the campaign, Metsä Group will donate coaching lessons to secondary school pupils and organise, together with the sports academies, open sporting events for families in selected locations where Metsä Group has operations.

Metsä Board Americas has since 2016 joined forces with the Paperboard Packaging Council (PPC), as part of the TICCIT Program ‘Trees into Cartons, Cartons into Trees’. TICCIT is an outreach and educational program for school children held annually in April to honour ‘Earth Day’ and highlights the renewability and sustainability of paper and paperboard packaging.

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Contributing to a sustainable society

Metsä Board promotes resource-wise bioeconomy and circular economy. Ecological values are increasingly important to our customers and consumers, and we see that fresh fibre paperboards successfully meet the current market trends and needs and help us to create sustainable solutions in the urbanised world. It is a responsible choice to replace fossil-based packaging materials with paperboards made from a renewable and recyclable raw material.

Our packaging analysis and design function constantly develops innovative, ecological and user-friendly packaging solutions. Sustainably designed packaging consumes less raw materials and energy, reduces emissions and costs in the logistic chain, and are easy to recycle.

As a producer of packaging materials and food service board we want to do our share and take care of our impacts.

As a member of Metsä Group, we promote:

  • Sustainable forest management
  • Climate change mitigation
  • The role of bioeconomy in a sustainable circular economy
  • Resource-wise use of raw materials
  • Efficient use of industrial side streams
  • The importance of fresh fibre for the recycling loop

Memberships in organisations

Metsä Board, as a part of Metsä Group, is committed to the UN Global Compact and supports the United Nation’s Sustainable Development Goals.

Metsä Board's main memberships in organisations include:

  • Finnish Forest Industry Federation (FFIF)
  • Swedish Forest Industries Federation
  • American Forest & Paper Association (AF&PA)
  • Confederation of European Paper Industries (CEPI)
  • European Association of Carton and Cartonboard manufacturers (Pro Carton)
  • European Carton Makers Associations (ECMA)
  • European Corrugated Packaging Association (FEFCO)
  • 4evergreen alliance for fibre-based packaging
  • The European Paper Packaging Alliance (EPPA)

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